Privacy policy

Last update 27/07/2020

This policy is intended to inform you how we at The Brigade, a Belgian BV company (hereinafter “The Brigade” or “we/us/our”) collect and use information provided by visitors to our website (located at www.thebrigade.be, hereinafter, our “Website”), by people who visit our website and by individuals who communicate with our Website via e-mail or otherwise (collectively, “you/your”).

By visiting our Website, viewing its contents, registering on our Website, enrolling in our courses, purchasing our services or products and/or communicating with us via e-mail or otherwise, you are consenting to the terms of this Privacy Policy.All information and data that we receive from or about you, such as (but not limited to) your name, address, geographic location, e-mail address(es), IP address, user names, passwords, course selections, product and service purchases, transaction and payment information and communications are governed by this Privacy Policy.

This Privacy Policy does not apply to third-party sites from which you may access our Website or access any of the materials on our Website. If you do not wish to consent to the terms of this Privacy Policy or our Terms & Conditions, please do not use or otherwise visit our Website, register on our Website,

Collection of Information
We may collect and process the following data:
- Your IP address
- Your company name
- Your full name
- Your email
- Your phone number
- Your user behaviour on our website

Not all of the information we collect may be personally identifiable. We do, however, track and record user sessions to improve the site experience for our users. We use various tracking software to do so including Google Analytics and Hotjar.

Such tracking software may change as technology improves.

Use of Information
We only use the information collected on our website to get better insights into the behaviour of our (potential) customers and contact you back if necessary. The information stays in our company and is not shared with people outside our company.

Information
We will share information provided by you to third parties only in the ways that are described in this Privacy Policy. We do not sell, trade, rent or otherwise disseminate personal date or information.

Deleting of Information
You may ask us to delete some or all of the information you shared with us, provided, however, that we are not required to maintain that information as part of any commercial transaction or contract entered into between us. You may request that we delete information provided by you to us by emailing support@thebrigade.be. If you believe that we have inaccurate or incomplete information about you, you may request an update to your information by emailing support@thebrigade.be.

You may request that we limit the use of your information to only that information required for us to conduct any transactions in which you engage with us. For example, you may request that we discontinue sending e-mails or newsletters to you regarding our products and services or us sharing information in any other way. You may opt-out from these communications by emailing support@thebrigade.be as well as following the instructions on the communications themselves.

Unless you request that we delete information provided by you, we will maintain that information for a reasonable period of time in the event that you choose, in The Brigade, to purchase our products or services.To maintain the integrity of our Website and the information you provide to us, we may copy that information to a secondary information storage device (AKA back-up).

In the event that you request that we delete your information, we will also delete it from our back-up data storage to the extent that it is commercially reasonable to do so. Nevertheless, we do not access our back-up storage except under circumstances where data from our primary storage has been compromised (such as may occur during power surges or other situations where our primary storage may be damaged).

Cookies and Information
Our website uses cookies to enhance our users’ experience with our website. Cookies are small packets of information placed on your device when you visit our website and/or engage in transactions with us. Cookies help us to tailor your experience to you as an individual user, allow us to recognize your when you re-visit our website, and assist us in keeping your account secure. By visiting our site and engaging in our services and/or purchasing our products, you are agreeing to the use of cookies and similar technologies for the purposes set forth in this policy. Our website follows industry custom and practice with respect to the types of cookies we use and the technology inherent in the cookies we choose.

The types of cookies we use will change as the technology and utility behind them advance Our use of cookies allows us to display advertising intended to be more relevant to our users as well as to identify return visitors to our website. We may also use cookies to collect aggregate data to help us improve the products and services we provide. We do not provide any of your personal information to advertisers without your consent.

You may control the use of cookies by us and other websites through your browser settings. Most browsers will allow you to turn off cookies. Our website, however, may not function as intended or provide you with as satisfying an experience should you choose to do so. Most browsers will also allow you to review and delete cookies, including those originating from our website. You should consult with your browser’s setting and help page to learn how to control cookies on your particular browser.

Updating Our Information Privacy Policy
Periodically we will update our Privacy Policy as technological, business and regulatory changes occur.

Contacting Us Regarding Information
You may contact us at any time regarding you personal data and information by emailing support@thebrigade.be.